PRU FAQ

As soon as you have made a redemption, you should receive an email confirming your redemption as well as some instructions. For physical vouchers, these wi...

An email will be sent to you at your Pruadviser email after you have made your redemption with the e-voucher code. You can then enter this code when you ch...

In general, an email is always sent to you at your Pruadviser email when a redemption is made to confirm your redemption as well as to provide some informat...

First off, please do check your Spam box to see if the email was sent there instead. If not, let us confirm that the redemption was made. In the PRUrew...

The validity of each voucher varies depending on various factors such as the merchant, redemption type, as well as the redemption date. That said, we striv...

Please do email us at support@rewardz.sg and provide the following details: User Name: Redemption date: Merchant: E-voucher code: We will assist ...